Introduction
MXG Group ("MXG Group", "we", "our" or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website or engage with our services.
MXG Group is the data controller for the purposes of applicable data protection legislation, including the Monegasque Act No. 1.165 of 23 December 1993 on the protection of personal information, as amended.
Information We Collect
We may collect and process the following categories of personal data:
- Identity and contact information — name, email address, organisation and any details you provide when completing our contact form or corresponding with us directly.
- Technical data — IP address, browser type and version, operating system, referral source, pages visited, time and duration of visit. This data is collected automatically through standard server logs and analytics tools.
- Communication records — the content of messages you send to us, together with associated metadata.
We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric data) through this website.
How We Use Your Information
We process personal data for the following purposes:
- To respond to enquiries submitted through our contact form or by email.
- To evaluate whether our services may be relevant to your needs.
- To administer and improve our website, including security monitoring and performance analysis.
- To comply with legal and regulatory obligations applicable in the United Kingdom and other relevant jurisdictions.
Legal Basis for Processing
We process personal data on the following grounds:
- Consent — where you have provided your information voluntarily, for example by completing our contact form.
- Legitimate interests — to operate and improve our website, to respond to business enquiries, and to protect our legal rights.
- Legal obligation — where processing is necessary to comply with applicable law.
Data Sharing and Transfers
We do not sell, rent or trade personal data to third parties. We may share personal data with:
- Affiliated entities within MXG Group, where necessary for the purposes described above.
- Professional advisers (legal, accounting, audit) acting under obligations of confidentiality.
- Service providers who process data on our behalf (for example, website hosting and form processing), subject to appropriate contractual safeguards.
- Competent authorities where required by law or regulation.
Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with applicable data protection legislation.
Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for a maximum of twenty-four months from the date of last correspondence, unless a longer retention period is required for legal or regulatory reasons.
Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. These measures are reviewed periodically and updated as necessary.
Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to any overriding legal obligation to retain it.
- Object to processing based on legitimate interests.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details below.
Cookies
This website uses only essential cookies required for the proper functioning of the site (such as spam protection during form submissions). We do not use advertising or tracking cookies. Third-party services embedded on the site (such as Cloudflare Turnstile) may set their own cookies in accordance with their respective privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
MXG Group
United Kingdom
[email protected]